Terms of use

Terms of Use, which the consumer is required to accept as part of distance transactions, for example: Consumer Protection Act 2251/1994 , as amended and applicable, and EU General Data Protection Regulation GDPR / EC / 2016/679

This web site, named erosworld.gr, has been created by the company with the following information: REALISTIC DREAMS LTD – RIALISTIC DREAMS, Tax ID: 997798573, Address: LEOF.KIFISIAS 105 Tel .: 6944560922, e-mail: erosworldgr @ gmail. com to make remotely online orders.

The user who visits the website acknowledges that he has read these terms, agrees with them and undertakes to observe them, both within the framework of the contract concluded by accepting them and as part of his / her general obligation to comply with the law.

Make sure you agree to the following terms and conditions, as your continued use and browsing through the top site erosworld.gr implies your explicit and unreserved consent and consensus with them.

  1. Right to change

Erosworld.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store in accordance with its needs and business ethics. Erosworld.gr undertakes to inform the users of any modifications as well as of any change through the website of this e-shop. It is clarified that changing terms does not take orders that you have already done.

  1. Information & Products Provided

Erosworld.gr is committed to the completeness and validity of the information posted on the erosworld.gr website, both in terms of the existence of the essential features described on each product, as well as the accuracy of the data concerning the services provided by the erosworld.gr online store, subject to any technical or typographical errors that have been avoided or have occurred inadvertently or due to any downtime of the site for reasons of superiority violence.

  1. Limitation of Liability

Erosworld.gr can not guarantee the availability of products, but warrants timely information to final consumers about their unavailability.
Erosworld.gr is liable only for malicious intent and gross negligence in the event of delay in the delivery of ordered products and for information that it itself or services it provides through its website.
The erosworld.gr online store is not responsible for any technical problems that may occur to users when they attempt access to and during the site and are related to the operation or compatibility of their own infrastructure using the site. Also erosworld.gr has no responsibility for acts or omissions of third parties and in particular unauthorized third party interventions in products and / or services and / or information made available through it.

  1. Intellectual property rights

Erosworld.gr is the official site of erosworld.gr. All the content of the websites posted by erosworld.gr including images, graphics, photographs, designs, texts, services and products are intellectual property of erosworld.gr and are protected by the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works, or misleading the public about the actual content provider of the sites are prohibited. Any reproduction, re-release, upload, announcement, distribution or transmission or any other use of the Content in any manner or means for commercial or other purposes is permitted only upon prior written permission of erosworld.gr or any other legitimate rightholder of the above copyrights.
The names, images, logos and distinctive features representing erosworld.gr and / or its online store and / or third parties affiliated with them as well as their products or services are trademarks and distinct features of erosworld.gr or / and third party parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure to erosworld.gr should in no way be construed as a transfer or assignment of a license or right to use it.

  1. Obligations of a User

Users of erosworld.gr accept that they will not use these and the erosworld.gr e-shop for sending, posting, sending by e-mail or otherwise transmitting any Content is illegal, harmful, threatening, offensive, annoying, defamatory , defamatory, vulgar, obscene, libelous, is a violation of someone else’s privacy, shows empathy, or expresses racial, national or other discrimination, can cause harm to minors in any way, is not entitled to be transmitted (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements) violates any patent, trademark, trade secret, copyright or other proprietary third-party rights, contains software viruses or any other code, file, or program designed to cause interruption, damage, destructionor obstruction of the operation of any software or computer hardware intentionally or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties in any way and any content used to collect or store user personal data.

  1. Security

Erosworld.gr recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential.

Trading Confidentiality

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / Member to erosworld.gr is confidential and erosworld.gr has taken all necessary measures to use them only insofar as this is deemed necessary in the context of the services provided. Some of the measures taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.
Erosworld.gr does not disclose the details of its clients and transactions unless it has written authorization from you or it is required by a court order or decision of another public authority.
In the event that erosworld.gr uses third parties to support its systems, it is responsible for securing confidentiality.
You can ask for any information that is being held for you and for correction if you can substantiate the error.
For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.

Sales – Payment Policy

  1. Products’ market

“Erosworld.gr” makes every effort to provide high quality services. However, errors can not be ruled out in prices and secondary products and it can not be ensured that there will be no interruption of the website or “human” errors when updating / listing the price of a product. For security and market efficiency, we invite you to find out that a product is offered at an abnormally low or high price compared to its market value before proceeding with ordering to contact us at 6944560922 or via e-mail to erosworldgr @ gmail.com

When you place your order, you will receive an automated e-mail stating the details of your order. After processing the order from the online shopping department erosworld.gr, you will receive the second and confirmatory e-mail with the products that will be sent to you.

In the event that your order shows a pending issue then you will be sent a corresponding e-mail. Alternatively, we will contact you on the phones you provided when registering or registering the order on our site.

There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.

  1. Order cancellation

An order can be canceled in the following cases: Before ordering, during the online ordering process you can go back and remove the quantities of products from your cart by clicking on the “remove” button. If the online order has been completed but the product has not yet been shipped, you can call 6944560922 and one of our partners will take over the cancellation of your order. In case your order has already been invoiced and sent NO order cancellation is made.

Right of Exit

We follow European and Greek Legislation. Only as a Consumer, you have the right to cancel within 14 (four) days from the date of purchase. This does not apply to merchants and “Special Orders or Tenders”.This does not apply to personal hygiene products. After this 14-day “recovery period” the order is irrevocable. If it involves a refund, it should be done only after our consent.

Please read the details below, as well as the Return Policy.

Our Company follows the European and Greek legislation (Law 2251/1994 on Consumer Protection, Directive 2000/31 / EC, Directive 97/7 / EC, PD 131/2003, GG Consumer Directives). consumer rights, e-commerce, distance contracts and Internet transactions. According to them, the customer has the right to withdraw (resignation, withdraw from the order) within fourteen (14) days from the date of purchase, without any questions.

The 14-day period is called the “cooling-off”. During this time, if you change your mind, you can send us an email to erosworldgr@gmail.com with your intention to withdraw from the market, indicating the order ID and a copy of your transaction (credit card or wire transfer) if you have already made the payment.
Please also indicate IBAN of your bank account and SWIFT code.

We will look at your request to see if it is compatible with the terms and conditions for cancellations and refunds, and we will notify you by e-mail, whether it is approved (accepted) or not and for further details:

1- If not approved, as incompatible with return policy … nothing can happen …

2- If approved, and you have not made the payment yet, we will simply cancel your order.

3- If approved and you have made the payment but the goods have not yet been shipped, we will cancel and reverse the transaction by reimbursing any amount you have already transferred, deducting only any costs incurred (Bank or Card commissions, other expenses, etc.) within fifteen (15) working days. These costs may not exceed five (5%) of the total value of the transaction.
Your refund will be made by wire transfer to your bank account IBAN.

4- If approved, and you have already received the goods or have already been shipped, so you will eventually receive them, they will have to be returned at your own cost and risk, as they are, without being opened, and without dirtying the original packaging with labels, stickers, writing, etc. Please wrap the packages with appropriate paper if you want to write something on them. You will receive a relevant e-mail notifying you of our decision and instructions, delivery address, shipping details, etc. After we have received the returned goods we will examine them to see if the terms and conditions of the return policy have been met, and if they respond, we will take all necessary steps to return your money within thirty (30) working days. As the customer has to cover all return costs, a refund will be deducted from the refundable amount of all return costs, ie shipping costs – even if initially loaded with free transfer bonus, bank or card commissions and other expenses etc .. The refund will be made by wire transfer to your bank account IBAN.

In addition, (in any of the above cases 2,3,4) if returned goods are part of a larger order, for which a quantitative discount was given in the total amount, and their deduction from the total amount leads to a discount less, the difference will also be deducted from the refund.

5- If it is initially approved and then disapproved, after reviewing the returned goods because the return conditions are not met according to the return policy, they are still your property and you should take care of them with your own risk and cost within fifteen (15) business days of the date when your rejection was notified to you. Of course, we will help you-if you like-by delivering the goods to any carrier you indicate.
If you do not collect the goods after 30 days, it is considered that you agree unreservedly to donate to a charity or organization.

After the “cooling-off” period, the order becomes irreversible and can not be canceled.

  1. Products not reimbursed for hygienic purposes.

As with all products that can come in contact with the human body, especially with the genitals (such as underwear), rewards of relevant products are not accepted. For example, returns of vibrators or fountains and other related products are not accepted because they can not be certified as not being used by the customer. This is mainly to make sure that the product you receive comes directly from the factory and has not been returned for any reason by another customer. All products with mechanisms are scrupulously tested for their proper operation by our qualified personnel prior to shipment.

  1. Payments

The online store erosworld.gr allows payment in the following ways:

  • Through credit card
  • Through a debit card
  • With Bank Deposit
  • Cash on delivery

Payment by credit or debit card : The erosworld.gr online store accepts all VISA, MAESTRO and MASTERCARD credit cards. REALISTIC DREAMS Ltd. recognizes the importance of the security of Personal Data and Electronic Transactions and has taken all the necessary measures using the most modern and advanced methods to ensure maximum security. All transactions executed using a credit or debit card are processed through Viva Wallet. For Viva Wallet, security of transactions is a top priority.

Under no circumstances will your personal information be transferred to another agency or affiliate of REALISTIC DREAMS Ltd. without your prior consent, unless required by lawful means. In cases that are required by law or court order, REALISTIC DREAMS Ltd. will collect, use and disclose your personal data collected online without your prior consent.

In order for your credit card orders to be processed, a collection of your personal information is required. Any document and document that may be required to certify and declare the identity of the customer remains strictly confidential and is only controlled by Viva Wallet. The production of personal data on behalf of the user means that he agrees that these data will be used by Viva Wallet for the reasons mentioned above. In no case may personal data be transmitted or communicated without the prior consent of the user and conditions are ensured to ensure that personal data is not tampered with.

For any questions or suggestions or statements related to these issues, please contact Viva Wallet. At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data.

All prices at erosworld.gr include 24%